1. General

• Conference hire – rooms may be hired for conferences and meetings
• All hirers should specify at the time of booking what they will use the room(s) for and how many people are expected to attend.
• The room booked must be big enough to hold the number of guests expected – the capacity of rooms is stated on our website and advice can be sought from a member of staff as to which room is the most suitable
• Damage to or loss of personal property is the responsibility of the hirer
• Use of Greenbank’s car park is at the owner’s risk
• Any damage to the room is the responsibility of the hirer and any damages should be paid for
• Sub hire of rooms is not permitted
• Greenbank reserves the right to refuse a booking.
• Any breach of terms and conditions may result in the contract being terminated.

2. Booking

• A verbal provisional booking quoting a valid purchase order number can be made which will be held for up to 14 days.
• A booking is confirmed when a completed booking form and purchase order have been received.
• A letter of confirmation / email will be sent to confirm the booking
• Any variation to the original booking including cancellations must be notified in writing. Cancellations made 4 – 2 weeks prior to booked date with incur a 40% charge / less than 2 weeks will incur a 100% charge.

3. Charges and Payment

• Room hire charges are as stated on our website or as agreed in writing
• Final numbers should be confirmed no later than 1 week before the event
• Full payment is due within 30 days of the event.