Terms and Conditions

1. General

  • Private hire – rooms maybe hired for parties and private events.
  • All hirers should specify at the time of booking what they will use the room(s) for and how many people are expected to attend.
  • The room booked must be big enough to hold the number of guests expected – the capacity of rooms is stated on our website and advice can be sought from a member of staff as to which room is the most suitable
  • Damage to or loss of personal property is the responsibility of the hirer
  • Use of Greenbank’s car park is at the owner’s risk
  • Any damage to the room is the responsibility of the hirer and any damages should be paid for
  • Sub hire of rooms is not permitted
  • Greenbank reserves the right to refuse a booking.
  • Any breach of terms and conditions may result in the contract being terminated.

2. Bookings

  • A verbal provisional booking can be made which will be held for up to 14 days.
  • A booking is confirmed when a completed booking form and deposit have been received. A deposit of £50 for up to 50 guests / £100 for more than 50 guests is required to secure a booking.
  • A letter of confirmation / email will be sent to confirm the booking and the deposit paid will be deducted from the final bill.
  • Any variation to the original booking including cancellations must be notified in writing at least 14 days prior to an event. Otherwise charges will be made on the basis of the original booking.

3. Charges and Payment

  • Room hire charges are as stated on our website or as agreed in writing
  • Final numbers should be confirmed no later than 1 week before the event
  • Full payment is due 1 week before the event